Beware the bogus bank employees who could scam you of your life savings

Police are warning of ‘courier fraud’, where victims dial their bank’s number and speak to ‘staff’ who persuade them to part with huge sums of money.

It starts with a phone call from someone pretending to be from your bank, and can end with the loss of £40,000 or more. It’s one of the most sophisticated bank frauds police have seen – one that targets older women in well-off areas. The banks know it is going on but are refusing to reimburse victims. So why have there been so few warnings about this scam?


‘Fraudsters hijacked our phone line and then stole tens of thousands when we called the bank’: Customers scammed and then left stranded by their banks

A sophisticated new wave of crooks are hijacking phone lines to manipulate bank customers into handing over thousands of pounds of their savings. 

In two separate cases investigated by This is Money / MailOnline, customers with Lloyds Bank and Nationwide Building Society lost a total of more than £50,000 to the scam. Lloyds refused to help its victims, while Nationwide left has its customer waiting for two months to find out if she will see her money again.

In both cases the conmen claimed to be from the banks and convinced the customers they had identified fraud on their account. Both customers checked up by going away and fetching their bank’s phone number before calling back.

Yet the fraudsters had hijacked the line and proceeded to take them for tens of thousands of pounds.

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The number of hackers trying to break into our accounts is rocketing: Here’s how to protect your cash from a bank hacking crime wave

Banks are trying to hold their customers responsible for online fraud as they fight a desperate war against internet hackers.

The High Street names are writing tough new rules that mean current account holders will be made to take the blame if they fall prey to online crooks.

Online banking and the number of customers using apps to run their financial affairs is booming.

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What could eBay hackers do with your data (…and why your personal info is more valuable to fraudsters than your credit card details)

Millions of eBay users have had their details stolen by hackers, following the biggest criminal raid ever carried out online.

The personal details of 15million users in the UK have been compromised following the data hack, which was several months ago but revealed just this week.

eBay has warned all users to urgently change their passwords to protect their details.

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BT bills neighbours for midnight Bosnia calls after scammers connect to line


BT staff insisted seven homes in the same road were liable for hundreds of pounds of phone calls after ‘teeing’ scam.

What the residents of Pelham Road did not know is that they had been victims of something known as “teeing”, or “teeing-in”. This sees fraudsters physically taking over a victim’s phone line, by connecting a handset and using it to make calls – often to foreign premium-rate numbers.

Full Story >> The Guardian

Scams Awareness Month

Scams are cruel crimes that damage consumer confidence and at worst blight the lives of victims and their families.

Scams Awareness Month is an important part of the fight-back. It aims to give consumers the skills and confidence to identify scams, share experiences and take action by reporting suspicious activity.

Citizens Advice and Trading Standards Services are leading activities throughout the month of May as part of Scams Awareness Month.

Whether you’re an individual consumer looking to protect yourself and family from scams or an organization representing consumers, your efforts during Scams Awareness Month are vital because they will help spread the message that scams can be tackled if people learn how to spot the signs.

We’ve created a quiz to test your scam spotting skills. Take the quiz, spot the clues and share the results with your friends and family using social media.

Don’t fall foul of costly scams

Every year more than 3 million people in the UK fall victim to scams losing hundreds, and sometimes thousands, of their hard-earned pounds. Isn’t it time we started fighting back?

Well, you’re in luck – May is Scams Awareness Month, or SAM2014, a campaign set up by Citizens Advice Bureau (CAB) and Trading Standards to give people the information, skills and confidence to spot and stop scams.

Full Story >

Beware the latest nuisance call rip-off… scammers pretending to be from the service that bans nuisance calls!

Households are being warned to watch out for a growing, sinister scam – fake calls purporting to be from the official service to protect against nuisance calls..

Scammers target households that are weary of endless nuisance phone calls to offer them a paid-for service that they claim will block cold callers.

However this service is already free of charge from the Telephone Preference Scheme (TPS).
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The top five scams to avoid revealed as fraudsters strike 600 times a day

The UK’s fraud prevention service is warning that crimes involving fraud continue to be a major problem despite tougher action.

Police crackdowns have led to an 11 per cent fall in fraud in 2013 compared with the year before, according to the fraud prevention service Credit Industry Fraud Avoidance System. But there are still 600 frauds committed every day, half involving stolen identity.

As one scam is tackled, heartless criminals quickly come up with nasty new ways to part you from your cash.
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‘Microsoft support scam’ ringleader gets suspended jail sentence and fine

In the first such UK conviction, a Luton man has been ordered to pay compensation to victims of a scam that phoned victims to claim their PCs were infected with a virus.

A man who ran a “Microsoft support scam” which fooled people into paying for unneeded antivirus software that was free has been given a suspended jail sentence, and ordered to pay thousands of pounds in compensation and fines.