Protection Advice

The links to the websites below are part of the NEFF’s¬†aim to promote fraud awareness in the region and help in the prevention of business and individuals becoming victims of cyber crime, fraud and financial crime.


The North East Regional Special Operations Unit (NERSOU) was established in October 2013 and is a collaboration between the three forces of Northumbria, Cleveland and Durham. All three Chief Constables and Police and Crime Commissioners signed a regional collaboration document which formalised the existing joint working relationship.

The unit creates additional specialist capacity through effective partnership working and collaboration to deliver an increased response to tackling serious and organised crime that transcends Force borders in the region.


Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.  You can report a fraud to Action Fraud any time of the day or night using our online fraud reporting tool.


Cifas is a not-for-profit fraud prevention membership organisation. We are the UK’s leading fraud prevention service, managing the largest confirmed fraud database in the country. Our members are organisations from all sectors, sharing their data across those sectors to reduce instances of fraud and financial crime.   Throughout the UK, our experts and services help protect individuals and organisations from the growing and increasingly sophisticated threat of fraud and financial crime. Since 1988, Cifas has helped its members and customers protect themselves from billions of pounds worth of fraud losses.


Cyber Aware (formerly Cyber Streetwise) aims to drive behaviour change amongst small businesses and individuals, so that they adopt simple secure online behaviours to help protect themselves from cyber criminals: install the latest software and app updates and use a strong, separate password for your email. This is based on expert advice from the National Cyber Security Centre, a part of GCHQ.
Cyber Aware is a cross-government awareness and behaviour change campaign delivered by the Home Office in conjunction with Department of Culture, Media & Sport alongside the National Cyber Security Centre, and funded by the National Cyber Security Programme in the Cabinet Office.


Cyber Essentials is a simple but effective, Government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber attacks.


Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud. This includes email deception and phone-based scams as well as online fraud ‚Äď particularly where criminals impersonate trusted organisations. Led by Financial Fraud Action UK (part of UK Finance) and backed by Her Majesty‚Äôs Government, it is being delivered with and through a range of partners in the UK payments industry, financial services firms, law enforcement agencies, telecommunication providers, commercial, public and third sector organisations.


As a constituent part of UK Finance, Financial Fraud Action UK is responsible for leading the collective fight against financial fraud on behalf of the UK payments industry. Our membership includes banks, credit, debit and charge card issuers, and card payment acquirers in the UK.

We provide a forum for members to work together on non-competitive issues relating to financial fraud. Our primary function is to facilitate collaborative activity between industry participants and with other partners committed to fighting fraud.


The SFO is a specialist prosecuting authority tackling the top level of serious or complex fraud, bribery and corruption.   We are part of the UK criminal justice system covering England, Wales and Northern Ireland, but not Scotland, the Isle of Man or the Channel Islands.


Northumbria Police serves a population of 1.5 million people and covers an area of more than 2,000 square miles in the North East of England, from the Scottish border down to County Durham and from the Pennines across to the North East coast.

Northumbria is one of the largest forces in the country and is recognised as one of the top performing in the UK.

Under the leadership of Chief Constable, Winton Keenen, Northumbria Police is committed to reducing crime, disorder and building trust and confidence in its communities.

The force has around 3,157 police officers, 1,508 police staff and 181 Police Community Support Officers (PCSOs), who work together to prevent, detect and reduce crime in the Northumbria area. (figures last updated 1st August 2018)

The force is split into three geographical area commands and is supported by specialist departments.


Durham Constabulary is led by the Chief Constable, Mike Barton.  He is committed to leading a force which delivers excellent policing to the people of County Durham and Darlington, inspiring confidence in victims and our communities, by:
Protecting Neighbourhoods
Tackling Criminals
Solving Problems
…around the clock.


Chief Constable Mike Veale –¬†In March 2013, Mike became Deputy Chief Constable. Since then he has been responsible for the Force’s transformation programme and integrating vital services with those of our council partners.


The NEFF does not make any representations regarding the links on these websites and is not responsible for the content or accuracy of the materials on these sites. In addition, the links to these sites should not be construed as a recommendation, endorsement, adoption or approval by the NEFF of any products or services offered by the operators of these sites, or the views or opinions expressed therein.