USEFUL NUMBERS.

Disclaimer

The following details may be of interest to visitors to the NEFF website.

The NEFF does not make any representations regarding the links on this website and is not responsible for the content or accuracy of the materials on these sites. In addition, the links to these sites should not be construed as a recommendation, endorsement, adoption or approval by the NEFF of any products or services offered by the operators of these sites, or the views or opinions expressed therein.

Advertising Standards Authority (ASA)
2 Tarrington Place, London WC1 E 7HW
Tel:- 0207 5805555 Fax:- 0207 6313051
E-mail:- enquiries @asa.org.uk   Web:- www.asa.org.uk
A self regulating body for non-broadcast adverts in the UK
The ASA administers the British Codes of Advertising Practice to ensure that ad's are legal, decent and honest
 
Independent Committee for the Supervision of Standards of Telephone Information Services. (ICSTIS)

Freepost WC5468, London SE1 2BR
Tel:- 0800 500212
Web:- www.icstis.org.uk
Complaints regarding 0900 numbers. These are the premium rate lines and they should stipulate how much the call costs per minute and the length of the call.

National Association of Citizens Advice Bureau (NACAB)
Middleton House, 115-123 Pentonville Road, London N1 9LZ
Tel:- 0207 8332181 Fax:- 0207 8334371
Web:- www.adviceguide.org.uk
Consumer advice.

Fax Preference Service (FPS)
DMA House, 70 Margaret Street, London W1 W 8SS
Tel:- 0845 0700702 Fax:- 0845 0700705
E-mail:- fps@dma.org.uk
Web:- www.fpsonline.org.uk
Register your fax number to stop receiving unwanted marketing faxes.

The Independent Television Commission (ITC)
Viewer Relations Unit, 33 Foley St, London W1W 7TL
Tel:- 0845 6013608
Web:- www.itc.org.uk
Regulates TV in the UK.

The Internet Watch Foundation (IWF)
5 Coles Lane, Oakington, Cambridgeshire CB4 5BA
Tel:- 01223 237700 Fax:- 01223 235921
E-mail:- admin@iwf.org.uk Web:- www.iwf.org.uk
Illegal material on the internet.
 
Mailing Preference Service (MPS)
DMA House, 70 Margaret Street, London W1 W 8SS
Tel:- 0207 2913310 Fax:- 0207 3234226
E-mail:- mps@dma.org.uk
Web:- www.mpsonline.org.uk
Register postal address to stop receiving unwanted adverts by mail.

The Office of Fair Trading (OFT)
Fleetbank House, 2-6 Salisbury Square, London EC4Y 8JX
Tel:- 0845 7224499
E-mail:- enquiries@oft.gov.uk Web:- www.oft.gov.uk
Ensuring consumers have choice across all sectors of the marketplace. Promotes and protects consumer interests while ensuring businesses are fair and competitive.

The Office of Telecommunications (OFTEL)
Consumer Representation Section, 50 Ludgate Hill, London EC4M 7JJ
Regulator of UK telecommunications industry - consumer to receive quality, choice and value for money from telecom services.

The Office of the Information Commissioner (OIC)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF 
Tel:- 01625 545745 Fax:- 01625 524510
E-mail:- data@dataprotection.gov.uk
Web:- www.informationcommissioner.gov.uk
Body responsible for enforcing Data Protection and freedom of information legislation,ie,unsolicited marketing phone calls, text messages and faxes.

Telephone Preference Service(TPS)
Tel:- 0207 2913320
To block cold calls, Once on list if cold called then complaints to the Office of the Information Commissioner.

Trading Standards
They are usually based at your Local Authority premises, They also give consumer advice.

CREDIT CHECKS                                                                                

CIFAS, The UK's Fraud Prevention Service. 
Web:- www.cifas.org.uk
Tel:- 0870 0102091

Experian
Web:- www.creditexpert.co.uk
Tel:- 0870 2416212

Equifax
Web:- www.myequifax.co.uk
Tel:- 0870 0100583

Call Credit
Web:- www.callcredit.co.uk
Tel:- 0870 0601414